- Using a web-browser display your organisation’s FLAIM Capture Login Page.
- The FLAIM Capture Login Page will now be displayed.
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Click on the Forgot password? button located at the bottom of the Login Page.
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The Forgot Password Page will now be displayed.
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Type in the email address associated with the FLAIM student account that requires the password to be reset in the “Email” field.
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Click on the Reset my password! Button.
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An email will be sent to the email account associated with the FLAIM student account confirming that the password for that account has been reset.
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The email will include a link to enable the account holder to choose a new password.
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Clicking on the link will display the Password Reset Page.
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Type in a new password in both the “Password” field and the “Password confirmation” field.
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Click on the Update User button displayed at the bottom of the page.
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The FLAIM Capture Login Page will now be displayed.
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A confirmation message will briefly display confirming that the password has been reset.
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